The Health Insurance Department wishes to advise all HIP and FutureCare participants that April billing statements have not been generated and mailed out as yet as a result of an invoice software issue. In addition, participants who currently pay their monthly premiums via direct debit will note that the payment has not yet been completed. We are working on the issue(s) and anticipate a resolution within the next few days. The Health Insurance Department apologizes for any inconvenience.